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We hope you enjoy everything you order from EclipseSpa.
Unfortunately,
and without exception, we cannot accept any returns on products
that have been used more than 20% of their total volume (studies
show that allergic reactions will occur within the first 15% of a
product's use).
We cannot accept
returns of individual items from sets.
Time Limit for
Returns
Please send returns to us within 30 days of purchase.
How to Return an
Item
Please
include your original receipt and we'll be happy to refund your
purchase or send a replacement product.
Send your package via
an insured and prepaid method (we recommend UPS or FEDEX). Include
your packing slip (or invoice number) and please let us know the
reason for the return. Shipping and handling fees are not
refundable.
Address for Returns
EclipseSpa, LLC
25 Bormio Court
Danville, CA 94526
Attn: Returns Department
Refund Method
All refunds are credited to the original payment method. We
are unable to provide cash refunds.
Questions?
If you have a question about returning a product, please feel free
to contact us.
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